At Mila Karton, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, address, phone number, email ID

Date of birth, gender (if provided)

Identity proof (in certain cases, for affiliate/reseller verification)

b. Account Information

Login credentials

Order history

Wishlist, saved items

c. Payment Information

Billing address

Payment method (we do NOT store card/bank details directly; all transactions are encrypted via third-party payment gateways)

d. Device & Technical Info

IP address, browser type, device information

Cookies and usage data (to improve website/app performance)

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? 2. How We Use Your Information

We use your data to:

Process and fulfill orders

Provide customer support

Send order updates, promotions, and offers (only with your consent)

Improve our platform and services

Prevent fraud and ensure security

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? 3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Delivery partners, for order fulfillment

Payment processors, for completing transactions

Legal authorities, if required by law

Our internal team, for support and performance improvements

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? 4. Cookies and Tracking Technologies

We use cookies to understand user behavior, personalize experience, and enhance site performance.

You may disable cookies in your browser settings, but some features of the site may not work properly.

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? 5. Data Security

We implement strong security measures including SSL encryption.

User passwords are stored in encrypted form.

We conduct regular security audits and limit access to authorized personnel only.

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? 6. Your Rights

You have the right to:

Access or update your personal information

Request deletion of your account

Withdraw marketing or promotional consent at any time

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? 7. Third-party Services

Our website/app may contain links to external websites or payment gateways. Mila Karton is not responsible for the privacy practices or content of such third parties.

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? 8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

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? 9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after updates implies your acceptance.

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? Contact Us

If you have any questions or concerns regarding this policy, contact us at:

Email: support@milakarton.com

Your privacy is our priority.

Thank you for trusting Mila Karton.